Terms of Service
These terms govern the relationship between Cartographix Ltd (trading as Tiffin Data, "Tiffin Data", "we") and clients who engage us to build or enrich datasets. By commissioning work from us you agree to these terms.
1. Services
Tiffin Data collects, structures and enriches public data to answer specific business questions, including UK company intelligence, company data enrichment, and custom market intelligence. The scope of each engagement is agreed in writing before work begins.
2. Proposals and agreements
A written proposal or statement of work, once accepted by both parties, forms the basis of our agreement. Work does not begin until scope, criteria and fees are confirmed in writing.
3. Fees and payment
Fees are set out in each proposal. Unless otherwise agreed, we invoice 50% on project start and 50% on delivery. Invoices are due within 14 days of issue. Late payments accrue statutory interest under the Late Payment of Commercial Debts Act 1998.
4. Data sources and accuracy
We build datasets from public sources, including registries, websites and specialist providers. We take reasonable care to verify and structure this data accurately, but we do not guarantee that any dataset is complete, error-free, or fit for a purpose we were not told about. You are responsible for checking that a deliverable meets your regulatory or compliance obligations before relying on it.
5. Intellectual property
Upon receipt of full payment, the dataset and deliverables produced specifically for you transfer to you. We retain the right to use general methods, tools, and know-how developed during the engagement. We may reference the project in our portfolio unless you request otherwise in writing.
6. Client responsibilities
You are responsible for providing an accurate brief, timely feedback, and any access required for the work. Delays caused by late client input may affect timelines and cost.
7. Warranties and liability
We will perform services with reasonable care and skill. We do not warrant that deliverables will be free of all defects or suitable for every purpose. Our total liability for any claim arising from an engagement is capped at the fees paid for that engagement. We are not liable for indirect or consequential losses.
8. Confidentiality
Both parties will keep confidential information shared during the engagement private and use it only for the purposes of the project.
9. Termination
Either party may terminate an engagement with 14 days' written notice. You will pay for all work completed up to the termination date.
10. Governing law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact
Questions about these terms: [email protected].